قراءة كتاب Psychology and Industrial Efficiency

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Psychology and Industrial Efficiency

Psychology and Industrial Efficiency

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دار النشر: Project Gutenberg
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The wandering from calling to calling is more frequent in America than anywhere else. To be sure, this has the advantage that a failure in one vocation does not bring with it such a serious injury as in Europe, but it contributes much to the greater danger that any one may jump recklessly and without preparation into any vocational stream.

It is fresh in every one's mind how during the last decade the economic conscience of the whole American nation became aroused. Up to the end of the last century the people had lived with the secure feeling of possessing a country with inexhaustible treasures. The last few years brought the reaction, and it became increasingly clear how irresponsible the national attitude had been, how the richness of the forests and the mines and the rivers had been recklessly squandered without any thought of the future. Conservation of the national possessions suddenly became the battle-cry, and this turned the eye also to that limitless waste of human material, a waste going on everywhere in the world, but nowhere more widely than in the United States. The feeling grew that no waste of valuable possessions is so reckless as that which results from the distributing of living force by chance methods instead of examining carefully how work and workmen can fit one another. While this was the emotional background, two significant social movements originated in our midst. The two movements were entirely independent of each other, but from two different starting-points they worked in one respect toward the same goal. They are social and economic movements, neither of which at first had anything directly to do with psychological questions; but both led to a point where the psychological turn of the problem seemed unavoidable. Here begins the obligation of the psychologist, and the possibility of fulfilling this obligation will be the topic of our discussion concerning the selection of the best man.

These two American movements which we have in mind are the effort to furnish to pupils leaving the school guidance in their choice of a vocation, and the nowadays still better known movement toward scientific management in commerce and industry. The movement toward vocational guidance is externally still rather modest and confined to very narrow circles, but it is rapidly spreading and is not without significant achievements. It started in Boston. There the late Mr. Parsons once called a meeting of all the boys of his neighborhood who were to leave the elementary schools at the end of the year. He wanted to consider with them whether they had reasonable plans for their future. At the well-attended meeting it became clear that the boys knew little concerning what they had to expect in practical life, and Parsons was able to give them, especially in individual discussions, much helpful information. They knew too little of the characteristic features of the vocations to which they wanted to devote themselves, and they had given hardly any attention to the question whether they had the necessary qualifications for the special work. From this germ grew a little office which was opened in 1908, in which all Boston boys and girls at the time when they left school were to receive individual suggestions with reference to the most reasonable and best adjusted selection of a calling. There is hardly any doubt that the remarkable success of this modest beginning was dependent upon the admirable personality of the late organizer, who recognized the individual features with unusual tact and acumen. But he himself had no doubt that such a merely impressionistic method could not satisfy the demands. He saw that a threefold advance would become necessary. First, it was essential to analyze the objective relations of the many hundred kinds of accessible vocations. Their economic, hygienic, technical, and social elements ought to be examined so that every boy and girl could receive reliable information as to the demands of the vocation and as to the prospects and opportunities in it. Secondly, it would become essential to interest the schools in all these complex questions of vocational choice, so that, by observation of individual tendencies and abilities of the pupils, the teachers might furnish preparatory material for the work of the institute for vocational guidance. Thirdly,—and this is for us the most important point,—he saw that the methods had to be elaborated in such a way that the personal traits and dispositions might be discovered with much greater exactitude and with much richer detail than was possible through what a mere call on the vocational counselor could unveil.[3]

It is well known how this Boston bureau has stimulated a number of American cities to come forward with similar beginnings. The pedagogical circles have been especially aroused by the movement, municipal and philanthropic boards have at least approached this group of problems, two important conferences for vocational guidance have met in New York, and at various places the question has been discussed whether or not a vocational counselor might be attached to the schools in a position similar to that of the school physician. The chief progress has been made in the direction of collecting reliable data with reference to the economic and hygienic conditions of the various vocations, the demand and supply and the scale of wages. In short, everything connected with the externalities of the vocations has been carefully analyzed, and sufficient reliable material has been gained, at least regarding certain local conditions. In the place of individual advice, we have thus to a certain degree obtained general economic investigations from which each can gather what he needs. It seems that sometimes the danger of letting such offices degenerate into mere agencies for employment has not been avoided, but that is one of the perils of the first development. The mother institute in Boston, too, under its new direction emphasizes more the economic and hygienic side, and has set its centre of gravity in a systematic effort to propagate understanding of the problems of vocational guidance and to train professional vocational counselors in systematic courses, who are then to carry the interest over the land.[4]

The real psychological analysis with which the movement began has, therefore, been somewhat pushed aside for a while, and the officers of those institutes declare frankly that they want to return to the mental problem only after professional psychologists have sufficiently worked out the specific methods for its mastery. Most counselors seem to feel instinctively that the core of the whole matter lies in the psychological examination, but they all agree that for this they must wait until the psychological laboratories can furnish them with really reliable means and schemes. Certainly it is very important, for instance, that boys with weak lungs be kept away from such industrial vocations as have been shown by the statistics to be dangerous for the lungs, or that the onrush to vocations be stopped where the statistics allow it to be foreseen that there will soon be an oversupply of workers. But, after all, it remains much more decisive for the welfare of the community, and for the future life happiness of those who leave the school, that every one turn to those forms of work to which his psychological traits are adjusted, or at least that he be kept away from those in which his mental qualities and dispositions would make a truly successful advance improbable.

The problem accordingly has been handed over from the vocational counselors to the experimental psychologists, and it

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