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قراءة كتاب Letters from an Old Railway Official To his Son, a Division Superintendent

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‏اللغة: English
Letters from an Old Railway Official
To his Son, a Division Superintendent

Letters from an Old Railway Official To his Son, a Division Superintendent

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دار النشر: Project Gutenberg
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too much to expect that men, probably already overworked on their own roads, can find the broadest solution of problems in the very limited time allowed. It might be possible to work out a plan whereby election to certain positions in the association would mean that the individual elected was to be loaned to the association for his term of office, say two years, and then return to service with his own company. A permanent body of officials in such an organization would be undesirable, save of course the able secretary, for the reason that too long a separation from active service would beget an indifference to practical operating conditions. Under such a plan officials would have to be elected by name to prevent a company from unloading any old rail on the association. You know that some statistician has figured out that the average official life of a railroad man in any one position is only about two years. Rearrangement of the staff on the return of an official from such broadening special duty should not be a difficult matter. But, as a man once said to me, "You will not bring all these reforms about until the old fogies die off, and by that time you will be an old fogy yourself and it will not make any difference."

There is almost no limit to the number of matters in railway administration that can be made standard and uniform for all roads. A great deal has been done, but to a coming generation the present stage of accomplishment will seem to have been only a fair beginning. The hopeful feature is that roads now meet each other in a much broader spirit than ever before. The fortress that parleys is half taken, and when negotiations looking to uniformity are once begun a long stride forward has been taken. Take the wage agreements of a dozen roads at a large terminal. All twelve are intended to mean practically the same thing, yet the wording of no two will be found alike. This probably is not due so much to a disinclination to get together as to a lack of time for working out uniform details.

Some roads are noticeable for the clearness, conciseness and brevity of their instructions. Others employ a lot of surplus words which are as expensive and annoying in operation as dead cars in a yard. On every road there are a few men in the official family who have a faculty of expression, either inborn or acquired. Some day when we more fully overcome the prejudice against sending officials to school we shall utilize the services of such valuable men as instructors in style. When this is done, especially in the traffic and legal departments, we shall materially reduce our telegraph expenses. The mere thought of the thousands of unnecessary words flying over the railroad wires every day is enough to give one telegrapher's cramp. Some roads occasionally censor telegrams with a view to reducing their number and their length. These efforts, like municipal reform, are apt to be too spasmodic to prove of lasting value. Success in anything depends upon keeping most everlastingly at it. You notice that I do not confine this remark to our own profession. Carry a flag for me against the man who always says: "In railroading you have to do thus and so, for it's not like other business." All must admit that conditions in railroading are intense; that, except in an army in time of war, there is no profession that is more strenuous or calls for better staying qualities. These facts, however, do not put us in a class by ourselves, a little lower than the angels, a few car lengths ahead of perfection. As Oliver Cromwell said, some things are fundamental. One of them is that good organization and administration depend upon certain basic principles which hold true for any industry. Whatever one's religious views, he must find that the Bible is one of the best books of rules ever written, one of the best standard codes on organization that has been devised. Men were organizers on a large scale centuries before railroads were built.

When, after months of deliberation, the convention had finally agreed upon the provisions of the Constitution of the United States, the document was referred for revision to a committee on style and expression. The result has been the admiration of the English speaking race. The caller's book does not show that the American Railway Association has ordered a run for such a committee. Should a claim of that sort be made it would hardly be advisable to file the last standard code as an exhibit.

Affectionately, your own

D. A. D.

  LETTER VII.

THE NEW TRAINMASTER AND CIVIL SERVICE.

May 1, 1904.

My Dear Boy:—I have your letter telling about your new trainmaster. You feel that a man from another division has been forced on you by the general superintendent; that you have suffered a personal affront because the promotion you recommended on your own division has not been approved. I am sorry to rule against you, but from your own story if anybody deserves six months twice a year, it is you and not the general superintendent. The latter may have been lacking in tact; he may have been unduly inconsiderate for your personal feelings, but in making the appointment, which you admit is a good one, he has doubtless been actuated by a conscientious sense of duty. Remember that a fundamental principle of highly organized bodies is that a superior cannot expect to select his own lieutenants. The next higher is always consulted and generally the latter's superiors also. The theory is that they are in a position to have a broader view, to size up more talent, to draw from the system at large, and to accentuate principles and policies in promotions and appointments. This theory is supported by practice, which goes even further. On most roads circulars signed by the superintendent and approved by the general superintendent announce the appointment of a trainmaster. Do not let this delude you into thinking the general manager has not been consulted. In fact, if you could drop a nickel in the slot and get a phonographic report of conferences on the appointment, you might happen to recognize the voice of the president himself before the machine shut off. All of which should convince you that the stockholders and directors have strewn other official pebbles besides yourself along the organization beach. You say that the relation of superintendent and trainmaster should be that of elder brother and younger brother. Very true, but do any of us ever select our brothers?

In a primitive state of civilization, when force is law, the military chieftain rules. He makes and breaks his lieutenants at pleasure. The oldest form of organization we have is the military, for armies are older than governments. Every nation has its birth in the throes of battle. Time passes and the chieftain finds his lieutenants insisting on permanency of tenure. Gradually they secure it, and channels of promotion and appointment are defined. These reach the lower grades and the general finds that he has not even the authority to discuss a private soldier from the service until the latter has been convicted by a court-martial of an offense covered by enactment of the legislative body of the nation. In every civilized country officers are commissioned by the executive head of the nation and by no one else. The general-in-chief may recommend, but he cannot appoint even a second lieutenant. Consider now a commercial organization. Do you think the high-salaried captain of an ocean liner can select his first and second officers without consulting his superiors? Does he select his own crew? Really, now, do you think the general superintendent should perfunctorily approve your recommendation for trainmaster?

Men have been organizing armies and have been going down to the sea in ships for thousands of years. Let the railroads, which have been in existence only seventy-five years, draw another leaf from the lesson of the ages. The time is fast coming when an official cannot discharge a skilled laborer from

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