translators and other language professionals. In September 1998, NetGlos was available in the following languages: Chinese, Croatian, English, Dutch/Flemish, French, German, Greek, Hebrew, Italian, Maori, Norwegian, Portuguese, and Spanish.

Brian King, director of the WorldWide Language Institute, wrote in September 1998 in an email interview: "Although English is still the most important language used on the web, and the internet in general, I believe that multilingualism is an inevitable part of the future direction of cyberspace. Here are some of the important developments that I see as making a multilingual web become a reality:

1. <Popularization of information technology.> Computer technology has traditionally been the sole domain of a 'techie' elite, fluent in both complex programming languages and in English — the universal language of science and technology. Computers were never designed to handle writing systems that couldn't be translated into ASCII. There wasn't much room for anything other than the 26 letters of the English alphabet in a coding system that originally couldn't even recognize acute accents and umlauts — not to mention non-alphabetic systems like Chinese. But tradition has been turned upside down. Technology has been popularized. GUIs (graphical user interfaces) like Windows and Macintosh have hastened the process (and indeed it's no secret that it was Microsoft's marketing strategy to use their operating system to make computers easy to use for the average person). These days this ease of use has spread beyond the PC to the virtual, networked space of the internet, so that now non-programmers can even insert Java applets into their webpages without understanding a single line of code.

2. <Competition for a chunk of the 'global market' by major industry players.> An extension of (local) popularization is the export of information technology around the world. Popularization has now occurred on a global scale and English is no longer necessarily the lingua franca of the user. Perhaps there is no true lingua franca, but only the individual languages of the users. One thing is certain — it is no longer necessary to understand English to use a computer, nor it is necessary to have a degree in computer science. A pull from non- English-speaking computer users and a push from technology companies competing for global markets has made localization a fast growing area in software and hardware development. This development has not been as fast as it could have been. The first step was for ASCII to become Extended ASCII. This meant that computers could begin to start recognizing the accents and symbols used in variants of the English alphabet — mostly used by European languages. But only one language could be displayed on a page at a time.

3. <Technological developments.> The most recent development is Unicode. Although still evolving and only just being incorporated into the latest software, this new coding system translates each character into 16 bytes. Whereas 8-byte Extended ASCII could only handle a maximum of 256 characters, Unicode can handle over 65,000 unique characters and therefore potentially accommodate all of the world's writing systems on the computer. So now the tools are more or less in place. They are still not perfect, but at last we can at least surf the web in Chinese, Japanese, Korean, and numerous other languages that don't use the Western alphabet. As the internet spreads to parts of the world where English is rarely used — such as China, for example, it is natural that Chinese, and not English, will be the preferred choice for interacting with it. For the majority of the users in China, their mother tongue will be the only choice. There is a change-over period, of course. Much of the technical terminology on the web is still not translated into other languages. And as we found with our Multilingual Glossary of Internet Terminology — known as NetGlos — the translation of these terms is not always a simple process. Before a new term becomes accepted as the 'correct' one, there is a period of instability where a number of competing candidates are used. Often an English loan word becomes the starting point — and in many cases the endpoint. But eventually a winner emerges that becomes codified into published technical dictionaries as well as the everyday interactions of the nontechnical user. The latest version of NetGlos is the Russian one and it should be available in a couple of weeks or so [at the end of September 1998]. It will no doubt be an excellent example of the ongoing, dynamic process of 'russification' of web terminology.

4. <Linguistic democracy.> Whereas 'mother-tongue education' was deemed a human right for every child in the world by a UNESCO report in the early '50s, 'mother-tongue surfing' may very well be the Information Age equivalent. If the internet is to truly become the Global Network that it is promoted as being, then all users, regardless of language background, should have access to it. To keep the internet as the preserve of those who, by historical accident, practical necessity, or political privilege, happen to know English, is unfair to those who don't.

5. <Electronic commerce.> Although a multilingual web may be desirable on moral and ethical grounds, such high ideals are not enough to make it other than a reality on a small-scale. As well as the appropriate technology being available so that the non-English speaker can go, there is the impact of 'electronic commerce' as a major force that may make multilingualism the most natural path for cyberspace. Sellers of products and services in the virtual global marketplace into which the internet is developing must be prepared to deal with a virtual world that is just as multilingual as the physical world. If they want to be successful, they had better make sure they are speaking the languages of their customers!"

How about the future of the WorldWide Language Institute? "As a company that derives its very existence from the importance attached to languages, I believe the future will be an exciting and challenging one. But it will be impossible to be complacent about our successes and accomplishments. Technology is already changing at a frenetic pace. Lifelong learning is a strategy that we all must use if we are to stay ahead and be competitive. This is a difficult enough task in an English-speaking environment. If we add in the complexities of interacting in a multilingual/multicultural cyberspace, then the task becomes even more demanding. As well as competition, there is also the necessity for cooperation — perhaps more so than ever before. The seeds of cooperation across the internet have certainly already been sown. Our NetGlos Project has depended on the goodwill of volunteer translators from Canada, U.S., Austria, Norway, Belgium, Israel, Portugal, Russia, Greece, Brazil, New Zealand and other countries. I think the hundreds of visitors we get coming to the NetGlos pages everyday is an excellent testimony to the success of these types of working relationships. I see the future depending even more on cooperative relationships — although not necessarily on a volunteer basis."

= Logos

Logos is a global translation company with headquarters in Modena, Italy. In 1997, Logos had 200 in-house translators in Modena and 2,500 free-lance translators worldwide, who processed around 200 texts per day. The company made a bold move, and decided to put on the web the linguistic tools used by its translators, for the internet community to freely use them as well. The linguistic tools were the Logos Dictionary, a multilingual dictionary with 7 billion words (in fall 1998); the Logos Wordtheque, a multilingual library with 300 billion words extracted from translated novels, technical manuals and other texts; the Logos Linguistic Resources, a database of 500 glossaries; and the