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قراءة كتاب Confidence Game
تنويه: تعرض هنا نبذة من اول ١٠ صفحات فقط من الكتاب الالكتروني، لقراءة الكتاب كاملا اضغط على الزر “اشتر الآن"
room. He spun his leather-cushioned swivel chair toward him and sat down and placed his thick hands against the surface of the desk. Lucile took the only other chair in the office, to the side of the desk, and flipped open her appointment pad.
“Quay wants to see you right away. Says it's important.”
Cutter nodded slightly and closed his eyes. Lucile went on, calling his appointments for the day with clicking precision. He stored the information, leaning back in his chair, adjusting his mind to each, so that there would be no energy wasted during the hard, swift day.
“That's it,” Lucile said. “Do you want to see Quay?”
“Send him in,” Cutter said, and he was already leaning into his desk, signing his name to the first of a dozen letters which he had dictated into the machine during the last ten minutes of the preceding day.
Lucile disappeared, and three minutes later Robert Quay took her place in the chair beside Cutter's desk. He was a taller man than Cutter, and thinner. Still, there was an athletic grace about him, a sureness of step and facial expression, that made it obvious that he was physically fit. He was single and only thirty-five, twelve years younger than Cutter, but he had been with Cutter Products, Inc. for thirteen years. In college he had been a Phi Beta Kappa and lettered three years on the varsity as a quarterback. He was the kind of rare combination that Cutter liked, and Cutter had offered him more than the Chicago Cardinals to get him at graduation.
Cutter felt Quay's presence, without looking up at him. “Goddamned sweet morning, eh, Bob?”
“It really is, George,” Quay said.
“What's up?” Cutter stopped signing, having finished the entire job, and he stared directly into Quay's eyes. Quay met the stare unflinchingly.
“I've got a report from Sid Perry at Adacam Research.”
“Your under-cover agent again, eh?”
Quay grinned. Adacam Research conducted industrial experimentation which included government work. The only way to find out what really went on there, Cutter had found out, was to find a key man who didn't mind talking for a certain amount of compensation, regardless of sworn oaths and signatures to government statements. You could always get somebody, Cutter knew, and Quay had been able to get a young chemist, Sidney Perry.
“Okay,” Cutter said. “What are they doing over there?”
“There's a fellow who's offered Adacam his project for testing. They're highly interested, but they're not going to handle it.”
[40]
“Why not?”
Quay shrugged. “Too touchy. It's a device that's based on electronics—”
“What the hell is touchy about electronics?”
“This deals with the human personality,” Quay said, as though that were explanation enough.
Cutter understood. He snorted. “Christ, anything that deals with the human personality scares them over there, doesn't it?”
Quay spread his hands.
“All right,” Cutter said. “What's this device supposed to do?”
“The theory behind it is to produce energy units which reach a plane of intensity great enough to affect
the function of the human ego.”
“Will it?” Cutter never wasted time on surprise or curiosity or theory. His mind acted directly. Would it or wouldn't it? Performance versus non-performance. Efficiency versus inefficiency. Would it improve production of Cutter Products, Inc., or would it not?
“Sid swears they're convinced it will. The factors, on paper, check out. But there's been no experimentation, because it involves the human personality. This thing, when used, is supposed to perform a definite personality change on the individual subjected.”
“How?”
“You know the theory of psychiatric therapy—the theory of shock treatment. The effect is some what similar, but a thousand times more effective.”
“What is the effect?”
“A gradual dissolving of inferiority influences, or inhibitions, from the personality. A clear mind resulting. A healthy ego.”
“And?”
“Confidence.”
Cutter stared at Quay's eyes, assimilating the information. “That's all very damned nice. Now where does it fit in with Cutter Products?”
Quay drew a notebook from his coat pocket swiftly. “You remember that efficiency check we had made two months ago—the rating of individual departments on comparable work produced?”
Cutter nodded.
Quay looked at his notebook. “All administrative personnel departments showed an average of—”
“Thirty-six point eight less efficiency than the skilled and unskilled labor departments,” Cutter finished.
Quay smiled slightly. He snapped the notebook shut. “Right. So that's our personnel efficiency bug.”
“Christ, I've known that for twenty years,” Cutter snapped.
“Okay,” Quay said quickly, alerting himself back to the serious effort. “Now then, you'll remember we submitted this efficiency report to Babcock and Steele for analysis, and their report offered no answer, because their experience showed that you always get that kind of ratio, because of personality differences. The administrative personnel show more inferiority
influences per man, thus less confidence, thus less efficiency.”
“I remember all that,” Cutter said.
“Their report also pointed out that this inevitable loss of efficiency is leveled out, by proportionately smaller wage compensation. The administrative personnel gets [41] approximately twenty-five percent less compensation than the skilled labor personnel, and the remaining eleven point eight percent loss of efficiency is made up by the more highly efficient unskilled labor receiving approximately the same compensation as the administrative personnel.”
“I remember all that nonsense, too,” Cutter reddened faintly with a sudden anger. He did not believe the statistics were nonsense, only that you should expect to write off a thirty-six point eight efficiency loss on the basis of adjusted compensation. A thirty-six point eight efficiency loss was a comparable loss in profits. You never compensated a loss in profits, except by erasing that loss. “And so this is supposed to fix it?”
Quay's head bobbed. “It's worth a try, it seems to me. I've talked to Sid about it extensively, and he tells me that Bolen, who's developed this thing, would be willing to install enough units to cover the entire administrative force, from the department-head level down.”
“How?”
Quay motioned a hand. “It's no larger than a slightly thick saucer. It could be put inside the chairs.” Quay smiled faintly. “They sit on it, you see, and—”
Cutter was not amused. “How much?”
“Nothing,” Quay said quickly. “Absolutely nothing. Bolen wants actual tests badly, and the Institute wouldn't do it. Snap your fingers, and give him a hundred and fifty people to work on, and it's yours to use for nothing. He'll do the installing, and he wants to keep it secret. It's essential, he says, to get an accurate reaction from the subjects affected
. For him it's perfect, because we're running a continuous efficiency check, and if this thing does the job like it's supposed to do it, we'll have gained the entire benefits for nothing. How can we lose?”
Cutter stared at Quay